This Lending Firm would take weeks to process a loan and send money over, yet in the long term would require months and sometimes years to perform collections. We needed to fix this
This Financial client had a very complex and messy system. No one knew what was going on, staff performance was low and customer engagement even lower.
This Microfinance bank serves a lot of rural customers who all come and withdraw and deposit at roughly the same time, creating large bank ques.
Created an intelligent fraud system that reduced fraud attempts by 40% by analysing user behaviour.
Designed an advanced reporting system that allowed bank management to make evidence based decisions.
Our UI/UX team designed the system to ensure that people are aware of key issues, and for improved customer engagement our development team ensured its integration with multiple mobile wallets.